the business of food

Ordering

  • We would be very pleased to create a menu for your event. Please give us a call to inquire - 604.421.2711.  
  • All menus can be personalized to suit your requirements. 
  • Please note that there is a minimum order of 12 for our corporate delivery service. 
  • We ask that you place your order 72 hours in advance. 
  • There is a minimum food order of $1000, for events held on Friday & Saturday evenings or Sundays.

Delivery | Pick-up

  • We deliver deliciousness throughout the Lower Mainland!  
  • A charge of $15 per half hour will be applied to your bill for delivery and pick up. 
  • There is no charge for delivery to catered functions where service staff is provided. 
  • Rental equipment, delivery/set up charges, service staff, gratuity & applicable taxes not included. 

Confirmation | Cancellation

  • A guaranteed number of guests must be confirmed - 3 days (corporate events) / 7 days (private events) prior to your function (not including Saturday and Sunday).
  • The final invoice will be based on the guaranteed number of guests, or the number served, whichever is greater.
  • Menu and beverage choices must be confirmed 3 days (corporate events)/14 days (service events) prior to your function. 
  • Prices are subject to change and are guaranteed for 30 days from time of quote.
  • Children under 12 are billed at 50% of the menu price. 
  • For events over 4 hours, note that you are responsible to pay for vendors’ meals (DJ, valets, coat check persons, outside bartenders, etc.). 
  • The total number of vendors’ meals must be included with your total number of expected guests.
  • Cancellation of an event less than 3 days (corporate non-service event) / 14 days(service event) prior to the event (excluding weekends) will be billed at 50% of the total invoice cost. 

Bar Services

  • We can take care of your bar services and have an extensive knowledge of wine and food pairings. 
  • Clients must obtain liquor licenses and we will charge a corkage fee of 30% of the total alcohol cost when the client chooses to provide the product. 
  • Call or e-mail to discuss. 

Payment Policy

  • For private events, a non-refundable deposit of 50% of the total cost is required to secure your event. 
  • Two weeks prior to your event, a second deposit of 25% is required. 
  • The balance will be charged to your credit card immediately following your event. 
  • Methods of accepted payment are Visa, Master Card, Electronic Funds Transfer or Cash. 
  • Personal cheques are not accepted.
  • Corporate accounts can be set up though our accounting department. 
  • Please note that all corporate accounts are payable within 15 days.

Our Partners

We would like to thank Celebration Party Rentals for consistently providing us with such beautiful table settings for our events. They help put the art in parties, too. 

Our rates

Delivery

For functions that do not include service staff, a $15 per half hour delivery and set-up charge will be applied to your invoice.

Service Staff

We have an amazing team of knowledgeable and experienced service staff. Our service staff members are always dressed professionally and in uniform. All service staff members have both Serving It Right and Food Safe Certification.  All supervisors have Serving It Right - Licensee Certification.

  • Catering Supervisor - $35 per hour
  • Bar Supervisor - $35 p/h
  • Chef - $35 p/h
  • Secondary Bar/Service Staff - $25 p/h
  • On-Site Catering Coordinator - $85 p/h

 

All service staff members are paid for a minimum of 4 hours. Service staff members are paid from the time they arrive at The New Manhattan Catering until they return and have unloaded all items used for your event. Depending on the size of the event, this is usually 2 hours before an event begins for loading, unloading, and set-up AND 1 to 2 hours after an event to clean up and return to our facility. For example, a 4-hour event will require 7 to 8 hours of service time per server. Overtime hours will be billed at 1.5 times the regular rate.


Gratuity

A 15% gratuity will be applied to the food & beverage portion of the invoice when service staff is provided. 

In cases where the client chooses to provide the alcohol for an event, a bar gratuity will be added to your invoice for bar service.